Thanking Major Donors Like You Mean It: Beyond the Template
A thank-you letter that reads like a template tells donors they are not really known. Hannah Shepherd shares a simple approach to writing donor thanks that feel personal — and explains why the difference between a warm, specific letter and a formal acknowledgement is greater than most fundraisers realise.
Thank. Your. Donors.
Say thank you. Regardless of what the donor says. And listen hard for what the donor means when they say “no need to thank me” in case they mean “don’t make a fuss” or “don’t tell people” but would love for you to say thank you!
How you can judge a major donor programme by a cup of tea
Before assessing a major donor programme, you need to understand the culture around it. Beth Upton shares the five warning signs she looks for when visiting a charity for the first time — and why so many of them show up before she has even sat down.
Delighting your Donor
The secret to delighting major donors is simpler than most fundraisers think — it starts with being honest about how many donor relationships you can genuinely sustain. Beth Upton explains how to find your capacity and then deliver exactly what your donors want.