Dealing With – and Learning From – “No” in Major Donor Fundraising
No in major donor fundraising is rarely the end of the conversation. Hannah Shepherd explores what rejection really means, how to stay curious about the reasons behind it, and how a refusal — handled well — can actually strengthen the relationship for next time.
Beyond the Task: Thanking Donors Like You Mean It
A thank-you letter that reads like a template tells donors they are not really known. Hannah Shepherd shares a simple approach to writing donor thanks that feel personal — and explains why the difference between a warm, specific letter and a formal acknowledgement is greater than most fundraisers realise.